Our customer care representatives are available Monday through Friday, 8:00am to 4:30pm. In the event of an alarm emergency, our answering service will be happy to page our on-call technician outside of those normal business hours.

If you would like one of our customer care representatives to give you a call during the next business day, please send an email to . Make sure to include your name, the the nature of the issue, and a phone number where you may be reached (ideally, your home phone number).